![]() ![]() To request a refund for a completed payment, you’ll need to contact the seller. Tap Remove to confirm the cancellation. 15 June 2023 Dead and Company Citizens Bank Park Philadelphia, PA Quantity: 2 Price Per Ticket: 275.Tap Remove PayPal as your payment method.To cancel an automatic payment on the app: Select the merchant's name or email address and click Cancel.Solved: I received an email this afternoon that a PayPal case opened for an item I recently sold. To cancel an automatic payment on the web: Solved: Help with Buyer Opening PayPal case for Unauthoriz. If you cant contact them or they wont help, ask your card provider or PayPal to help. Before filing a case, make sure the suspicious activity wasn't from a family member using your PayPal account or from an automatic payment, such as a subscription. Its usually best to try to contact the trader. Some charges may appear unfamiliar but are legitimate and authorized. Once you've filed an unauthorized transaction, we'll investigate it. Select the reason for the report and follow the steps.To report unauthorized activity on the app: Follow the steps to report the payment.Choose "I want to report unauthorized activity.".Choose the payment you want to report and click Continue.Here are the details of the transaction we are investigating. To report unauthorized activity on the web: Go to solution gmoney160 Contributor Options Posted on Jun-25-2017 08:29 AM I received an E-mail from PayPal saying ' You have received a payment that we believe may not have been authorized by the PayPal account holder. In those cases, Paypal will refund the buyer but should not take the money from you. ![]() There's no time limit on how long you have to report an unauthorized transaction. If you used delivery confirmation / tracking that shows delivery (or got a signature if the cost was over 250) and if you sent to the address in the buyers paypal, you should be OK. If you notice a payment that you didn't authorize, let us know right away through our Resolution Center. ![]()
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